Privacy Policy
Last updated: October 28, 2025
1. Introduction
Welcome to Escalade Ride Inc. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you:
- Visit our website at https://escalderide.com
- Book a ride, contact us, or engage in marketing/events
If you do not agree with any part of this policy, please stop using our services immediately.
2. Information We Collect
We collect the following categories of information:
- Personal identifiers: name, email, phone, billing address
- Travel details: pickup/drop-off locations, flight numbers, dates/times
- Payment data: processed securely via Stripe (we never store full card numbers)
- Technical data: IP address, browser type, device info, cookies
3. How We Use Your Information
We use your data only for legitimate business purposes:
- To confirm and fulfill ride reservations
- To process payments and issue receipts
- To communicate service updates, delays, or confirmations
- To improve our website and services via analytics
- For marketing (you may opt-out at any time)
- To comply with legal obligations
5. Data Security
We implement industry-standard safeguards including encryption, access controls, and regular audits. While no system is 100% secure, we continually review and improve our protections.
6. Data Retention
We retain personal data only as long as needed for the purposes outlined or as required by law (e.g., tax records). Booking data is kept for 7 years; marketing preferences are honored indefinitely unless you opt out.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent (e.g., marketing)
- Request data portability
To exercise any right, email us at rideescalade@gmail.com.
9. Changes to This Policy
We may update this policy periodically. The new version will be posted here with an updated “Last updated” date. Significant changes will be communicated via email or a website notice.
10. Contact Us
For questions or to exercise your rights, reach us at: